We have a strong Leadership Team with experience in social care and business development and management.
Miriam Martin – Chief Executive
Miriam joined Carers Trust Cambridgeshire, Peterborough, Norfolk in January 2018. She has worked in the charity sector for over 20 years, mostly at Action for Blind People (Action), a UK-wide charity delivering services to blind and partially sighted people. Action had a budget of £23mn, with 900 staff and 400 volunteers, supporting around 90,000 people each year.
Miriam became CEO of Action in 2014, and in 2016 led a merger with the London-based Royal National Institute of Blind People (RNIB). She was previously RNIB’s Director of Services, reporting directly to the RNIB’s Chief Executive.
“I relish the opportunity to drive the organisation onwards and upwards and help support many more family carers in Cambridgeshire, Peterborough and Norfolk.”
Melanie Gray – Deputy Chief Executive
Melanie joined Carers Trust Cambridgeshire, Peterborough, Norfolk in February 2013 as Chief Operating Officer. She qualified as an applied Psychologist and has a range of sector experience: academic, military, private, public, charity, SMEs, blue chip and manufacturing. Melanie has held positions within the Ministry of Defence; Sheffield University (Institute of Work Psychology); ER Consultants; and Cambridgeshire County Council.
Melanie’s previous roles include academic researcher/lecturer (with multiple publications in her maiden name of Older), director of a research and consultancy unit, management consultant, project manager and local authority commissioner.
Melanie has a range of skills including: change management, project management, commissioning, research, consultancy and business development.
“I thoroughly enjoy the variety of work at Carers Trust Cambridgeshire, Peterborough, Norfolk and value our role in raising awareness of the amazing contribution of those who selflessly look after others; and ensuring they are aware of, and able to access, the support that is available to them locally.”
Rhiannon Sarginson – Director of Operations
Rhiannon joined Carers Trust Cambridgeshire, Peterborough, Norfolk in September 2017 after her previous two year tenure as a Trustee for the organisation.
Rhiannon beings a wealth of experience from the charity and commercial sector, including organisations such as BT, Papworth Trust, Fish4Jobs, Audi and Countrywide.
Rhiannon has experience in Transformational Management, Recruitment, Advertising, Business Management, Partnership and Contract Management and is also an experienced Project Manager. She has managed DWP contracts including Work Programme, Pathways to Work and Flexible New Deal.
“At some point the family members that once cared for each of us will need to be cared for. This is when we become family carers. There is nothing shameful or inconvenient about caring; it is a gift. I hope that the support the teams and I deliver to the communities we work with, encourages and inspires family carers to ask for the support they need to be able to enjoy the honour of being a carer for their loved ones.”
Helen de Spretter – Director of Finance and Resources
Helen joined Carers Trust Cambridgeshire, Peterborough, Norfolk in January 2017.
A Chartered Accountant (Fellow of the Chartered Association of Certified Accountants), Helen has significant strategic and operational finance experience in both private and public sectors, and has operated in FTSE 100 heavy engineering, media, central and local government, where she controlled budgets of up to £500m. She has led finance teams to partner, develop, simplify and improve financial management to deliver effective business operations.
As well as her financial skills, Helen has a wide range of operational management and leadership experience including project management, financial transformation and change, placing and managing outsourced services
“I enjoy working with our skilled team to maximise the benefit to carers by meeting the challenges and opportunities of the current political and economic landscape.”
Anna Bainbridge – People Manager
Anna joined Carers Trust Cambridgeshire, Peterborough Norfolk in May 2002 when the organisation was known as Crossroads Care.
Anna’s background is in art, psychology and the charitable sector. She worked as a Researcher at the University of Hertfordshire on studies such as the effect of bullying on primary age children and the development of pre-term children. Previous roles focussed on work with children and young people with disabilities.
In her time with Carers Trust Cambridgeshire, Peterborough, Norfolk, Anna has worked as a Care Manager, Operations Manager, Quality Manager and Head of Care. She has a broad range of experience covering contract and partnership management, project management, grants and tenders, quality standards and people management.
“Our amazing charity is home to so many remarkable and skilled people, who are dedicated to helping families in so many different ways to ensure that they and their loved ones are supported to live their lives as they choose to do.”
Hannah Clay – Fundraising & Engagement Manager
Hannah joined Carers Trust Cambridgeshire, Peterborough, Norfolk in August 2018. This follows over ten years working in the non-profit sector for local, regional and national charities including East Anglian Air Ambulance, Business in the Community and Norwich City Community Sports Foundation.
Undertaking a number of fundraising and engagement roles, most recently that of Development Manager, Hannah is experienced in growing both capital and revenue funding from a number of sources, including individuals, trusts and foundations, corporate organisations and events.
Hannah’s skills include: non-profit development, charity communications, voluntary income generation and relationship management.
“Three out of five of us will look after someone at some point in our lives. Family carers play a vital, and often underestimated, role in our community. Along with my colleagues, I strive to raise awareness of what it means to be a family carer, along with much needed funds to ensure that we are able to offer people the support that they need to look after themselves, whilst they are looking after others.”
Lorna Harlow – Operations Manager: Care
Lorna Joined Carers Trust in 2006 when the organisation was known as Crossroads Care.
Lorna worked primarily with children, before joining Carers Trust in many settings including boarding schools, cruise ships and foster carer support, providing contact for the children’s family and respite support for foster carers.
In her time with Carers Trust Lorna has completed many roles, starting as a support worker for children around her own family commitments, going on to be coordination support for 1:1 care for adults and children and our Macmillan project, to Children’s Care Manager, Adults Care Manager, Senior Care Manager and Operations Manager for Care.
Lorna is passionate about providing good quality care to people who require care support, involving them and and their family carers in writing ‘person centred care plans’ to meet their goals and outcomes. Lorna said “working with the families we support gives so much job satisfaction, every day is different and challenges us to do things better.”
Laura Green – Operations Manager: IAG
Laura joined Carers Trust Cambridgeshire, Peterborough, Norfolk in 2015 as Manager for the Carers Support Team. Laura qualified as a Social Worker at the University of Kent in 1999 and started her career with Cambridgeshire County Council in 2001. Laura became the Carers Support Team Manager in 2013 and was part of the team which transferred to Carers Trust Cambridgeshire, Peterborough, Norfolk in 2015 to provide more flexible and integrated support to families.
Laura currently leads the Information, Advice and Guidance service at CTCPN. Laura says “I am extremely proud of the important work done by the team. Many of our staff have personal experience of caring and really understand the challenges of providing much needed practical and emotional support to family members or friends who couldn’t cope without it. Carers consistently tell us how much they value the opportunity to talk to one of our specialist staff who really listen and help carers to find the help that they need to live their lives, whether this is by accessing a break from caring or some equipment to make things more manageable, planning ahead for emergencies or simply accessing emotional support through talking to someone who listens and understands we can make a big difference.”
Andy McGowan – Operations Manager: Communities
Andy joined Carers Trust Cambridgeshire, Peterborough, Norfolk in July 2016 as Norfolk Young Carers Forum Lead Participation Worker.
Since graduating from Cambridge University with a degree in Law, Andy has worked in a diverse range of environments including widening participation, hospitality and the voluntary sector.
Andy was a young carer himself and has over 15 years of experience of young carers policy/campaigning. In this time he has raised awareness of the needs of carers on a local, national and international level.
“I am passionately committed to ensuring that the voices of carers are heard and listened to in order to ensure the best possible support for family carers of all ages.”
Tina Cornah – Corporate Services Manager
Tina joined Carers Trust Cambridgeshire, Peterborough, Norfolk in September 2017.
Tina has worked predominantly in the public and not for profit sector throughout her career. A civil servant for 18 years, Tina has worked for the Crown Prosecution Service followed by the Ministry of Defence at RAF Wyton, working in a variety of administrative roles including finance officer, contracts manager, internal management consultant and business manager. Prior to joining CTCPN, Tina spent 8 years at the OCR examination board working as a Business Project Manager.
Tina has many skills including organisational, problem solving, time management and communication.
“Having been a carer myself without realising it, I know what a difference this organisation can make to others who find themselves in that situation. Whilst my role is not always customer facing, I enjoy the interactions that I do have with carers and I believe that my abilities and efforts in the background enables my colleagues to make that difference.”
Amanda Last – Management Accountant
Amanda qualified as a Chartered accountant in 1990 with a Big 5 firm. She spent the first part of her career providing audit, financial accounting and business advisory services to a wide range of small and medium sized enterprises. She became involved in the charity sector with the transition of FE colleges to independence, and was head of an FE college for several years in a time of extreme challenges.
Amanda later moved to freelance accounting and advisory work with a wide range of companies, before joining Carers Trust Cambridgeshire, Peterborough, Norfolk in 2013 in finance and payroll.
“I look forward to building on my knowledge and my previous experience to develop a reporting network that will inform and support the senior leadership team to make the most effective use of our resources.”