Dr Helen Brown

Dr Helen Brown

Helen is our Chief Executive, responsible for the leadership, strategic and business management of our large independent charity. She has drawn on her senior commercial R & D, Third sector and academic expertise to develop the organisation into the successful and dynamic Carers Trust Cambridgeshire, Carers Trust Peterborough and Carers Trust Norfolk family we know today, with a diverse range of high quality services and a national reputation for innovation, quality and delivery.

Helen a carer…

Helen joined Carers Trust Cambridgeshire partly as a result of a caring for her mum at end of life. Personally experiencing the challenges carers face  through lack of both information and integrated support drove her to want to make a difference through involving carers and highlighting their particular needs.

Today Helen continues caring, sharing the care of her father who is living with Alzheimer’s; and remains passionate about improving the lives of family carers and the disabled or ill children, adults and elderly frail people they care for.

Helen shaping the charity for the future…

Helen joined Huntingdonshire Crossroads Caring for Carers in September 2005 and implemented a strategy to grow and diversify services and funding streams – we are six times bigger now and have merged five separate charities and recently transferred contracts from a network partner in Norfolk. Helen has also been instrumental in bringing in around £2 million in external grant and charitable income to benefit local carers.

We are proud that for every £1 raised through donations, 98p is spent directly on charitable activities (considerably higher than many larger charities).

Helen an award winner…

We are delighted that Helen won the Leadership Award at the 3rd Sector Care Awards 2015.  Helen is pictured below with Dame Esther Rantzen, who presented the award ceremony.  Read about the Award here.



In 2014 Helen was delighted to receive a personal ministerial invitation to join the Standing Commission on Carers, an independent advisory body providing expert advice to ministers and the Carers Strategy Cross Government Board on progress in delivering the national carers strategy.

One of Helen’s major achievements was initiating the award-winning Family Carers Prescription, a social prescribing model for primary care which has been commissioned by NHS Cambridgeshire & Peterborough CCG for all 107 GP surgeries in Cambridgeshire and Peterborough and influenced carer support in the country. We were a winner in The Charity Awards 2012 and Highly Commended in the Health category.

Helen is committed to leading an organisation which is an exemplar employer. Carers Trust Cambridgeshire & Peterborough was the first organisation in the care sector in this region to gain the Living Wage Foundation accreditation in 2014 and we have retained Investors in People accreditation 3 times under her leadership.

In 2008, Helen co-authored Cambridgeshire’s first Carers Strategy 2008-2011, achieving social care, health and mental health multi-agency agreement towards improved carer recognition and support and increased involvement of carers in the services for them. This reflected her interest in national policy, which continues through volunteering with Carers Trust’s Policy Group.

The last word…

“I’m immensely proud of what we’ve achieved here, moving from a small organisation wholly dependent upon local authority grants to one that earns every pound and can evidence our impact; that despite a £3+ million turnover still feels local and personal and which 90 out of 100 staff would recommend and 97 out of 100 customers say we treat them with dignity; and which features as best practice in Royal College of GPs and NHSIQ Commissioning for Carers publications. I am lucky to work with so many incredible people and we know what we do makes a difference to thousands of lives every day.”


Page last modified: 8th February 2017
Page review date: 8th February 2017

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